Operations

Version: 1.0.0 | Last Updated: 2025-01-06 | Status: Active

Overview

This section contains operational documentation for running and maintaining MBPanel in production. Includes deployment procedures, monitoring, troubleshooting, and incident response.

Sections

Test Reports

Test Reports - Automated test execution reports, coverage metrics, and quality trends.

Error Tracker

Error Tracker - Production error catalog, patterns, and resolution procedures.

Monitoring

Monitoring Guide - Metrics, dashboards, alerts, and observability setup.

Quick Links

Deployment

• Deployment Checklist
• Rollback Procedures
• Database Migrations

Incident Response

• Incident Runbook
• Escalation Procedures
• Post-Incident Review

Maintenance

• Scheduled Maintenance
• Backup Procedures
• Capacity Planning

On-Call Rotation

Primary On-Call

• Hours: 24/7 coverage
• Response Time: < 15 minutes for P0 incidents
• Contact: oncall@mbpanel.io

Escalation Path

1. Primary On-Call (15 min response)
2. Engineering Lead (30 min response)
3. CTO (1 hour response)

Severity Levels

Severity	Description	Response Time	Example
P0 - Critical	Complete system outage	< 15 min	All sites down
P1 - High	Major feature broken	< 1 hour	Cannot create sites
P2 - Medium	Degraded performance	< 4 hours	Slow page loads
P3 - Low	Minor issue	< 24 hours	Typos in UI

Contact Information

Emergency Contacts

• On-Call: oncall@mbpanel.io
• Engineering: eng@mbpanel.io
• Security: security@mbpanel.io

Communication Channels

• Slack: #mbpanel-ops
• Incidents: #mbpanel-incidents
• Status Page: https://status.mbpanel.io

Related Documentation

• Development - Development setup and practices
• Architecture - System design and architecture
• API Reference - Complete API documentation